Screenshot 403 Forbidden Error

rblack963

New Member
I am getting a 403 error when I try to update a screenshot for a new member. Any ideas what might be causing this?
 

rblack963

New Member
Yes, I believe my server meets all the requirements. I Can generate screenshots for the other sites, just not this one.
 

rblack963

New Member
Noticed something strange...

When I clicked on (from the admin panel) Tools>>Screenshots>> I was able to generate screenshots for all the sites. I was not able to do that before I removed the '>' from the URL.

However, if I go to Members>>Manage Members>> and click on screenshot for any of the sites I do get the 403 error.
 

Mark

Administrator
Staff member
These forbidden errors are most likely caused by your server security settings (for example mod_security). You will need to check with your web host to see what is triggering the forbidden message and have them whitelist the rule for you so you can use the functions as normal.
 

rblack963

New Member
Yes, it was a mod_security issue. Now it is working but only in Google Chrome. IE gives a blank (gray) screen.
 
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