Possible password bug?

[Anna]

I have been nagging my best freind to join my list, but she had forgot username and password. Fine I thought I go into admin panel and change it for her. But when I did it said: Wrong password or username. And I tried 2 times so I know I did it right! Could it be a possible bug?

 

[Basti]

Can you Pm me ur topsite url/pass and the username which needs a password change?

 

[Mark]

can you check the banner url field? I think there was an old bug on some servers where getimagesize() would check the banner and cause problems like your describing. If the problem is persisting, try clearing out the banner URL and see if that solves it. If so, we can fix that.