SMTP Mail delivery fails

Discussion in 'General Help' started by ozguru, Feb 21, 2019.

  1. ozguru
    • Licensed

    ozguru New Member

    Hi

    SMTP Mail delivery fails. I have double check the accecc details and the setting, everthingis looks fine.
    I also try with

    Secure SSL/TLS Settings SMTP Port: 465
    Non-SSL Settings SMTP Port: 587

    Both are not working. What could be the problem ?
  2. Basti
    • Staff

    Basti Administrator Staff Member

    Really hard to say, what is the host? your own server or external like gmail?
    Very often servers block mail sending when the "from email" not comes from the servers mail host. To prevent spam.

    Another reason could also be invalid/missing SPF, DKIM DMARC dns settings ( they are email headers to validate the sender to prevent spam ), so your receiving might host auto blocks them
    ozguru likes this.
  3. ozguru
    • Licensed

    ozguru New Member

    I just solve the issue with adding google's smtp.

    Where i can edit the Mail Tempates ?
  4. Basti
    • Staff

    Basti Administrator Staff Member

    Nice, good job.

    There are several

    join_email.html -> email after joining
    join_existing_email.html -> email after joining from user panel ( secondary websites, same account )
    join_email_admin.html -> Email to list admin that someone joined
    join_premium_email_admin.html -> email to list admin, someone bought premium membership, waiting to be approved
    join_premium_email_admin_approved.html -> email to list admin, auto approval premium membership bought
    join_premium_email_user.html -> email to the one buying premium membership, telling them its waiting to be approved
    join_premium_email_user_approved.html -> email to the one buying premium membership, auto approval
    lost_pw_email.html -> email containing the validation link to reset password
    premium_app_email.html -> when premium approval is enabled, send out once admin approves it
    premium_rej_email.html -> when premium approval is enabled, send out once admin rejects it
    premium_end_email.html -> When premium membership of a user ends
    user_cp_login_email.html -> Part of 2step login authentication. If user selects email in his account settings. Once he logins he receives this with a link in order to validate his login

    All templates make use of many language tags looking like this: {$lng->some_string}
    These can be edited via admin manage languages by searching for "some_string"

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