Screenshots issues

[Karl]

On my one site the rendered screen shots are blank even if I run them one at a time.

On the other site when I run the regenerate screen shots I get a page full of symbols and letters which causes my browser to crash.

Any ideas on how to solve either problem.

 

[Mark]

can you send me topsite and FTP login to the second one so I can see this in action?

the first is likely an issue with your host and cURL transfers, but if you can PM a sample domain or 2 from your list I'll check the screenshot server to see if the screenshot was generated and just the copy to your server failed.

 

[Karl]

I dont know if something is up with the screenshots but over the last two days they have been coming out blank.

 

[Basti]

Can you give mark some urls from the members where this happens? i see newest members are fine, so it must be some issue with the sites.

 

[Mark]

Hi Karl, I am just doing some testing on this now. I can confirm the screens are all coming in as black. Will see what i can find.

 

[Anna]

It might be - but I have had the same issue and it is varying different kinds of sites and platforms.

 

[Mark]

please try generating a screenshot now (dont generate all quite yet), WIN 7 as a server is a pain....

 

[Mark]

alright should be all set now, I was able to generate screens with your API key after a little massage of Windows7 settings

 

[Karl]

It is working again have now managed to generate screenshots for the ones that had com in blank thank you.

 

[FordOwnersClubs]

Thanks for posting this, I was due to make a thread, was having the same issue. All fixed now Thanks guys.

 

[pure]

hello
On my one site the rendered screen shots are blank even if I run them one at a time.
Any ideas on how to solve either problem.
Version VL 0.5
Thanks

 

[Basti]

Hey pure, you got the screenshot api key yea? if not get it, if yes ill forward this to Mark

 

[pure]

hello basti
the API key screenshot, yes received basti, set up in admin, I "ve an image that appears out of 10
Thanks

 

[Basti]

Ok, mark will look into once he come online. Will let him know about your problem

 

[Mark]

Hello, check you are using the approved screenshot API key (In your email I replied with approval message).

If you continue to have trouble start a conversation with me and post your key.

 

[pure]

hello mark
I wanted to go too fast I was sorry not all inclusive
I test the v key API
super thank you

 

[pure]

super thank you mark it works wonderfully cool
thank you and Merry Christmas to all the team

 

[Mark]

great to hear! Thanks for the update

Merry Christmas to you as well!

 

[pure]

hello
all the new members listed on their screenshots in black and even the miniature or even no screenshots
m Pourva help you find the error
thank you

 

[Mark]

please ensure you have correct API key setup, I have confirmed screenshots are working fine on our end.