Screenshots generator problem/bug

Discussion in 'General Help' started by cajkan, Dec 30, 2018.

  1. cajkan
    • Licensed

    cajkan Active Member

    Hello @Mark I think there's problem with screenshot generating I think IF filesize is larger than 1MB goes automatically to 100M maybe some comma is making problem

    Example:
    [​IMG]
  2. Mark
    • Staff

    Mark Administrator Staff Member

    can you provide a few sample URLs?
  3. cajkan
    • Licensed

    cajkan Active Member

    Some of the URLs might not work, I just found it weird thats why I've reported
    Last edited: Jan 4, 2019
  4. Mark
    • Staff

    Mark Administrator Staff Member

    In order for the screenshot server to work, DNS needs to resolve 100% properly. If there is any DNS issues the screenshot server will fail to render the site and will be unable to take the screenshot. That could be the problem you are encountering.

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