Screenshot capture oversized

kapearl

Member
The screenshots are generating well except for a couple that I suspect are from responsive websites. They only show a small corner of the website. I've checked these websites and they load fast and on screen in a browser.



I've set up a FAQ on improving screenshots but not sure what to tell members about this particular issue. Any advice on what to suggest to members or is there something I can do on my end in Visiolist? Again I've only seen this a couple times but on perfectly good websites. The vast majority of the screenshots are very accurate.
 

Mark

Administrator
Staff member
that is an odd one, can you PM me an example URL? I'd like to run some tests and see what might be causing that
 
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