Screenshot Server Maintenance

Discussion in 'News' started by Mark, Jan 22, 2012.

  1. cajkan
    • Licensed

    cajkan Active Member

    looks like server needs restart,

    im reciving white SS on all reloads, tryed few times still same
  2. Mark
    • Staff

    Mark Administrator Staff Member

    nope just tested and everything is working fine. "white" screenshot is very unusual, what is a domain you are seeing this on?
  3. cajkan
    • Licensed

    cajkan Active Member

    Its working fine now, thanks for fast response
  4. cajkan
    • Licensed

    cajkan Active Member

    have problems again with screenshots - 8 users, error 500 and blank screenshot - happens from last night- so probably needs server restart
  5. Mark
    • Staff

    Mark Administrator Staff Member

    i was able to generate screenshots without issue, but I rebooted for good measure
    cajkan and proxydesign like this.
  6. Blecky

    Blecky Member

    I can't make screen shoot from 2 days : problem from my browser say.

    500-Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, webmaster@rankingbg.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    sry my bad english
  7. cajkan
    • Licensed

    cajkan Active Member

    Im recive lots of error 500, try to reload lots of times :D

    something is wrong sometimes i reload 10+ times to generate only 1 image :S

    So if 10 users join per day its QQ
  8. Blecky

    Blecky Member

    I reload more than 10 times somewhere 100 times "Thank you" for your fast and competent answare - this is not a my first problem with screen maker server and i only write here when i can't see alone problem in my tv

    Ps:sry again my bad english pls let someone who now what is wrong to answare.
  9. Mark
    • Staff

    Mark Administrator Staff Member

    Looks like a problem with the server we are on, I will get on the datacenter now and see what we can do... I might need to setup a new server or possibly backup server.
  10. Blecky

    Blecky Member


    The problem is still exist :confused:
  11. Mark
    • Staff

    Mark Administrator Staff Member

    please start a private conversation with me, and provide your API key. I have generated over 100 screenshots in the past 2 days without any problems.
  12. Mark
    • Staff

    Mark Administrator Staff Member

    The API key you are using has never been activated, and you are using an out of date version of VisioList.
  13. Mark
    • Staff

    Mark Administrator Staff Member

    I have a new linux based screenshot server setup and integrated with VisioList... if anyone is interested in helping test this let me know and I'll send you the file.

    advantages - MUCH faster rendering, MUCH more reliable renders, no more internet explorer, no more windows server.
    PPNSteve, Karl, leonor and 1 other person like this.
  14. proxydesign

    proxydesign Visiolist-Fan

    It seems that the screenshot server is down, and it has been that yesterday too. Restart plox? :)
  15. Mark
    • Staff

    Mark Administrator Staff Member

    Hello, server has been restarted. Regenerate when ready
    proxydesign likes this.
  16. proxydesign

    proxydesign Visiolist-Fan

    Server needs a restart. Plenty of screenshots that haven't been generated, still 37 new ones.
  17. Mark
    • Staff

    Mark Administrator Staff Member

    nope screenshtots are rendering just fine at this time. try again
  18. proxydesign

    proxydesign Visiolist-Fan

    Well, it isn't working for me... gets a 500 Error message after a long delay.
  19. Daegaladh

    Daegaladh Member

    Doesn't work for me either, I got err. 324 in Chrome, and in Firefox loads for 5 min and then screenshots.php appears blank.
  20. Blecky

    Blecky Member


    No work for me too erorr 500

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