first time installing, blank screen after inputting db info

Prashant

New Member
Hello,

I downloaded visiolist 0.8 from the link i got in order mail.
uploaded to server changed permissions to some files and folder as specified in install doc.
created new database and tried to install.
but i get blank screen at installation

i checked error log i found following lines.

[Sun Nov 11 19:17:21 2012] [error] [client 117.219.242.33] File does not exist: /home/privatyz/public_html/404.shtml
[Sun Nov 11 19:17:21 2012] [error] [client 117.219.242.33] File does not exist: /home/privatyz/public_html/favicon.ico
[Sun Nov 11 19:17:20 2012] [error] [client 117.219.242.33] File does not exist: /home/privatyz/public_html/404.shtml, referer: http://privateservers.in/install/index.php?import=1
[Sun Nov 11 19:17:20 2012] [error] [client 117.219.242.33] File does not exist: /home/privatyz/public_html/css/ui/jquery-ui-1.8.9.custom.css, referer: http://privateservers.in/install/index.php?import=1

i checked css/ui folder and there is only file named jquery-ui-1.8.12.parabola.css and two other folders.

is some files missing in zip file, I donwloaded from ordermail? zipfile name is Install-0.8.zip

please help

Regards,
Prashant
 

Mark

Administrator
Staff member
strange, have not had any reported issues with fresh installs. Can you start a private conversation with me and provide FTP login, your MySQL credentials, and domain name?
 

Basti

Administrator
Staff member
Usually the browser does not matter, can you check your error log? There must be something else going on.
 

pvrjpnet

New Member
Hi, all

I have same problem as h3rb.
I use Chrome to browsing and installing the program.

I change the browser to Opera. It work.

Thx:)
 

Basti

Administrator
Staff member
Very very odd. Thanks for the report, we will investigate and see if we can reproduce this ( maybe some specific browser setting of chrome you have )
 
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